FAQ's

cart 0
MY BAG
wish WISHLIST

FAQ's

General

Returns will have to be made within 30 days of purchase date due to defects.

Return procedures:
1. Take a picture of defect item
2. Send the snapshot and Order Details to enquiries.treebagful@gmail.com 
3. Do allow 3 working days to get back to you 

Store credits will be given upon retrieval of Defect Item.

Only Courier is available as items are bulky.

  • Courier fee at $5.00 (Please allow 3 days) ; Surcharge of $3 for CBD/Town areas with postal code starting with 01-08, 17-19 & 22-27.
  • Complimentary Courier services for purchases amounting to $100.00 & above

You will receive an email from us when your order status is updated to "Order Shipped". From there, within 3-5 working days you will receive your order. 

General 2

Any enquiries you can email enquiries.treebagful@gmail.com or Whatsapp to +65 97678808